"Staff and doctors were friendly ..."

About: The Great Western Hospital

What I liked

Staff and doctors were friendly and cooperative but I left hospital not knowing really just how good or bad my condition is and what I can expect from life in the future. I know that I am referred to The John Radcliffe though how soon can I expect to be called and how will what 'they' do affect my condition. I am 82yrs but I hope to have a few more years yet. Will I get transport to Oxford and is the visit for just a day? Finally the staff do work hard and I appreciated their care.

What could be improved

Direction of resources

Anything else?

Thank goodness for the NHS

Story from NHS Choices

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Response from The Great Western Hospital

Thank you for your comments. Please contact our Patient Advice & Liaison Service Team who will be able to help you get the information you need about the next stages of your care. PALS can be contacted on 01793 604031 or pals.team@gwh.nhs.uk

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