"Improved day care system but need more privacy"

About: Queen's Medical Centre / Gynaecology

(as the patient),

I went in for gynae day surgery at the Queens Medical Centre in Nottingham. I found that the staff there were all kind and helpful, and that the service given to me after my operation was very good. However, there was a lack of seating in the waiting area, and more privacy could have been given to patients who had to wait for their surgery in only dressing-gowns - having to stand and queue in the area outside the anaesthetist's office was fairly upsetting. I have previously had day surgery twice before under the old system (when it would take all day), but it is much better now. Being able to arrive at 1pm and be home by 6pm was very efficient. I liked the post-op recovery in chairs, although a sick and distressed post-op patient next to me was not so happy and would have liked more privacy.

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