"Whilst on holiday from Australia ..."

About: Royal Lancaster Infirmary

What I liked

Whilst on holiday from Australia I required admission to Lancaster Hospital emergency department for treatment at approx 0600 on the 19th May 2010. As a registered nurse I can only say that I was treated expediantly and with professionalism. I was very impressed with the short time that it took to have my condition treated.

I was discharged later that day and I am very grateful for the treatment I received. I would like to thank all the staff that were involved in my care.

I would also like to thank the ambulance staff who were also very caring and professional.

Judy

What could be improved

N/A

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Responses

Response from Royal Lancaster Infirmary

Thank you for your kind comments, we have passed them onto the teams concerned. We hope the remainder of your holiday and journey home went well.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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