"was kept informed about my treatment, ..."

About: Royal Lancaster Infirmary

What I liked

was kept informed about my treatment, staff were helpful and polite

What could be improved

more hot drinks could have been made available

Story from NHS Choices

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Responses

Response from Royal Lancaster Infirmary

Thank you for your kind comments. We will pass your message onto the teams involved.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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