"i called & was able to ..."

What I liked

i called & was able to make an appointment for an STI check later that same day.

The STI area was clearly signposted & I had no difficulty finding it. I filled in a form & waited for about 30 mins, which i found perfectly acceptable.

A nurse took my blood; a doctor performed a checkup; i provided some urine, and i was done. The staff were efficient & amiable & I felt comfortable throughout. The STI area of the hospital appeared clean and tidy.

The Clinic took my mobile number in order to text my results to me - which they did.

The Clinic seemed well organised & i wouldn't hesitate to recommend it.

What could be improved

less waiting time in the reception, however this is a very minor gripe... keep up the good work!

Story from NHS Choices

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Response from Queen Marys Hospital (roehampton)

Thank you for taking the time to leave us some feedback.

I've passed your kind words on to our staff in the Roehampton Clinic, who always appreciate compliments that reflect their hard work and professional service.

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