"It was very clean and the staff ..."

What I liked

It was very clean and the staff were nice and my appointment was doone quickly

What could be improved

There efficiancy.

Anything else?

I have a bad tooth, so that the big tooth for my canine is lopsided in my gum. It is urgent and soon it will start pushing out my other teeth at the roots. Its urgent and i dont want to loose any teeth. I had my appointment in december, and they said i might get another one in OCTOBER 2010, because they're not going to recruit more staff till then. And my name is marked with 'urgent'. I feel incredibly sorry for the people with the word marked 'unimportant'. My mum didnt even get any info from them till April, because they 'lost my notes'. This is awful and im so scared im going to loose my teeth. i cry myself to sleep thiking about it. :(((

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Birmingham Dental Hospital

Thank you for taking time to use NHS Choices to give your feedback. We would welcome the opportunity to look into your individual situation and ask that you contact the PALS service (Patient Advice and Liaison Service) and ask to speak with the PALS Officer for the Dental Hospital. The PALS Service can be contacted on 0800 917 2855 (freephone) or by email PALS@sbpct.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful