"This was my first visit to this ..."

What I liked

This was my first visit to this hospital to the Minor injuries Unit for a wrist injury, The unit was spotless, the staff were very friendly and highly efficient, and treated me superbly. More importantly the Staff explained everything about the injury, it's causes, how it affected me, and how to get better, all in great detail but understandable to the lay person.

What could be improved

Give them a pay rise !! it's not a job I could do.

Anything else?

You treat people as you would want to be treated yourself. My experience here was brilliant. I can't thank them in the MIU enough for their friendliness, warmth and their caring attitude, !!

Story from NHS Choices

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Response from Queen Marys Hospital (roehampton)

Thank you for your kind words.

Your comments will be passed on to our staff, who enjoy receiving positive feedback on their work. We're glad that you feel that our services meet the high standards we set ourselves, and wish you a speedy recovery!

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