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"Thankyou to all the staff on the Surgical..."

About: Royal Albert Edward Infirmary

Thankyou to all the staff on the Surgical Admissions Lounge (SAL) Admission Date 6/4/17

I am a 50 year old female who was admitted to the SAL ward as a day patient to have a lump removed from my breast.

I'm not given to writing reviews.

However on this occasion I feel that I simply have to acknowledge the amazing work carried out by the team on this ward.

The staff could not have been more professional and supportive.

I was treated with great care, respect and dignity at all times.

I felt that throughout the day my comfort and wellbeing was their main priority.

From my experience, it is clear that all of the staff on this ward take a great deal of pride in their work and carry out their duties in a caring and professional manner.

They are all doing an amazing job under what I imagine are very trying circumstances.

As a patient, I am proud of the care that I received.

I feel very fortunate that I was looked after by a truly amazing team.

In addition to my experience on this ward, I would also like to acknowledge the excellent care given to me by the anaesthetist and surgical team.

Again, the staff were informative,charming and caring at all times.

I truly appreciate all their hard work to care for me and would like to say 'thankyou'

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 6 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 24/05/2017 at 14:58
Published on Care Opinion at 15:04


Thank you very much for taking the time to send in your comments to Care Opinion following your stay in Royal Albert Edward Infirmary. You kind words will be shared with the Division of Surgery to circulate to the teams involved. May I take this opportunity to extend our best wishes to you for your continued recovery.

Kind regards

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