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Blood Test Results

Posted By Lees09

"Blood Test Results"

About: General practices in Ayrshire & Arran University Hospital Ayr

(as the patient),

I went into my local chemist to pick up a Balance of a prescription for my Wife. The Pharmacist told me that there was one for me that came from the hospital via the Dr's Surgery. We I ask what it was for I was told my Potassium level low 2. 9. On the back of the Script a scribal note for the chemist.

My point is why didn't Ayr hospital or my GP make more of a effort to get in touch with me. They ask for my mobile number house number plus my Email address.

1. What is Low Potassium

2. What is the cause of it.

3 Can it Be cured and is it Dangerous to my health.

I get Blood tests done every Four weeks because I get a Infusion drip at Ayr hospital.

Your Sincerely

Lees 09

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 26/04/2017 at 17:28
Published on Care Opinion at 20:44

picture of Eunice Goodwin

Dear Lees09,

I am sorry, I think you should have had an explanation about this and I don't know why you didn't. Can I help by getting you those answers for you?

If you would like, call me or email me, and with more information, we can get the information you need. Alternatively, you could contact the practice and arrange to have a conversation to provide you with the answers.

My contact details are 01563 82666 and Eunice.goodwin@aapct.scot.nhs.uk

Thank you for using Patient Opinion to raise this,

best wishes,

Eunice

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