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An absolutely pleasant and comfortable stay

Story from nhs.uk

"An absolutely pleasant and comfortable stay"

About: Royal Blackburn Hospital

Thank you to all the staff on the children's observation and assessment unit and The childrens unit at Royal Blackburn Hospital.. On Coau even though we were there for a very long time the smiles and treatment of all the staff made our time there very pleasant.. They were very helpful and cooperative and We really really appreciated it..

At the childrens unit we were in on 2 mornings and again the cheerful smiles and laughter of the nurses really brightened up our day and having an early morning start didnt seem too taxing after all! We were dealt with quickly and efficiently and The staff were absolutely brilliant

Thank you so much everyone.. You are a credit to the NHS and we really appreciate your efforts. xx

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Responses

Response from Royal Blackburn Hospital 7 years ago
Royal Blackburn Hospital

Submitted on 24/04/2017 at 09:48
Published on nhs.uk at 10:31

Thank you so much for your feedback regarding the children's observation and assessment unit and The children's unit at Royal Blackburn Teaching Hospital, and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the support, smiles and treatment you received from the staff during your child's admission.

I will ensure your comments are passed onto the team who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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