"Mum in hospital"

My mum was admitted to pembury with a broken hip. She had been fairly independent before that.

I was shocked to realise fairly early on that for a frail elderly woman meals were plonked down in front of her which were unsuitable as she has very arthritic hands. She at times told me she was left too far away from water or food and then it would be removed having had little or nothing to eat. The bell response was very slow and I often had to go and fetch nurses who were around the main station to say she needed help going to the loo. Twice I arrived to find her alone on the toilet with the loo paper out of reach. It felt so sad to see that although high tech as a hospital the compassion and caring were severely lacking. There were some lovely staff but these were the exception. I almost lived in the ward to keep my mum safe and I would strongly advise all relatives to keep a close eye on their elderly relatives there.