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Care Opinion

Hygiene issues

Posted By Keeptitclean

"Hygiene issues"

About: Ninewells Hospital / Oncology

(as the patient),

I recently attended an oncology clinic, part of this means a blood sample being taken each visit. On my most recent visit I noticed the tourniquet being used was blood stained and to be honest the hand hygiene wasn't great either. If non-disposable equipment is being used then it should at least be clean. Oncology patients often have poor immunity and so I would expect rigourous infection control procedures to be in place.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 7 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 24/04/2017 at 18:38
Published on Care Opinion on 25/04/2017 at 09:41

I am sorry to hear of your recent experience while attending an Oncology clinic, as this is not the standard of service we aim to provide. I would welcome the opportunity to investigate your concerns and to do so would like to obtain some further information. If you would be willing to do so, I would be grateful if you could make contact with our Complaints and Feedback Team on 0800 027 5507 (freephone) or feedback.tayside@nhs.net

Kind regards.

Wendy Croll

Clinical Services Manager, Oncology & Specialist Services

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