"was the efficient friendly way ..."

What I liked

was the efficient friendly way I was received and treated by the receptionist, young nurse and radiographer. The waiting time was minimal. The damage to the wrist was explained and time was taken to read through the recommended exercises.

What could be improved

I couldn't suggest any improvements!

Anything else?

As a visitor who had fallen and sprained my wrist on the first day of my holiday, the hospital couldn't have been a better advertisement for the town. All the staff gave the impression they cared and I felt satisfied that I'd had the best treatment possible.

Story from NHS Choices

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Response from Falmouth Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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