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Care Opinion

Visit to A & E

Story from nhs.uk

"Visit to A & E"

About: Darlington Memorial Hospital / Accident and emergency

I took my elderly mother to A & E yesterday following a bump to the head.

The care and treatment she received was outstanding and I would like to say a huge 'thank you' for the fantastic care she received.

She was treat as an individual and all her needs were met.

All doctors and nurses were very kind, polite and showed compassion for the situation.

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 20/04/2017 at 14:07
Published on nhs.uk at 13:33

Thank you for providing feedback on your recent experience of A&E at Darlington Memorial Hospital withyour mother.

I am very pleased to hear that you had a positive experience and that you are happy with the care she received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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