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"Car parking is a complete rip off"

About: Norwich Community Hospital

Been to the Norwich Community Hospital this afternoon for my Blood test. The car park machines are now up and running and is free for 20 mins, but you still have to pay and display a ticket.

Seeing as you don't know how long you will be, you pay the £1.50 which covers you for up to 2 hrs.

well I don't know how quickly I'm going to be called into have my blood taken and so paid for my ticket as last time I was 23 minutes from entering to leaving the carpark, meaning I would get fined, but today I was only there for approx 15 mins from entering to leaving the carpark, and you can hardly run out to update a ticket while waiting for an appt.

This has actually now put me off using this hospital to have my blood tests as the company responsible for the carpark is clearly ripping people off.

There should be a ticket machine and a barrier to leave and pay once leaving the hospital.

I think this is an absolute disgrace that the NHS sell off the land and allow this to happen to their patients.

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Responses

Response from Norwich Community Hospital 7 years ago
Norwich Community Hospital
Submitted on 05/04/2017 at 18:01
Published on nhs.uk at 18:31


Thank you for your feedback. Sorry to hear about your experiences of the carparking at Norwich Community Hospital. We will ensure our Estates and Facilities dept who manage the carparking arrangements are made aware of your comments. If you wish to discuss further you can contact us in the Patient Advice and Liaison Service (PALS) on 0800 088 4449 email: pals@nchc.nhs.uk

Thank you. Lucy Love, Patient Experience Lead, Norfolk Community Health and Care NHS Trust.

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