"clean modern building. friendly staff"

What I liked

clean modern building. friendly staff

What could be improved

terribly appointments system. I needed an iud fitted, and they only book 2 such procedures per clinic, so I waited 3 1/2 months to have it done. The doctor who did it had a terrible bedside manner (you don't want the graphic details!). One of the reception staff did not seem to know what they were doing. The other was uk.

Story from NHS Choices

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