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Fantastic care in Maternity

Story from nhs.uk

"Fantastic care in Maternity"

About: The Shrewsbury and Telford Hospital NHS Trust

The midwives who looked after me in the Antenatal and Labour Wards were brilliant. Nothing was too much trouble and the kindness I was shown was much-appreciated. After a traumatic first birth six years ago, I explained to the staff that I felt I needed a lot of emotional support birthing my baby.

The whole time I was there (26 hours from induction to birth), the staff supported me emotionally and physically. Everything was explained to me every step of the way and I was empowered to make choices that suited me and my birth experience.

I can't that the staff enough for giving me an extremely positive experience that I will treasure forever. #lovemyNHS ??

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Responses

Response from The Shrewsbury and Telford Hospital NHS Trust 6 years ago
The Shrewsbury and Telford Hospital NHS Trust

Submitted on 28/09/2017 at 16:51
Published on nhs.uk at 18:33

Thank you for taking the time to share your experience with us here at the Shrewsbury and Telford Hospital Trust.

We really appreciate the feedback we receive as a Trust, and positive comments enable us to thank the individuals and teams for their hard work. All patient comments are welcome and where our care has not met your expectations we do review your experience (if possible from the information you have provided) and where we can, we will act and amend what we do for the benefit of our future patients. Our PALS team can be contacted by phone on 01743 261691 or by email at pals@sath.nhs.uk

Thank you and kind regards,

Patient Experience Team

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