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"excellent service at the Maternity Department"

About: Good Hope Hospital / Maternity care

Me and my wife went into the maternity ward at Good Hope Hospital it was our first visit to the hospital we was a little nervous especially after having a bad experience previously at Heartlands Hospital Maternity Department.

whilst looking for the department we needed we asked for help and a lovely care services peson guided us onto the right path, once entering maternity wards the maternity staff were lovely and put my wife mostly at ease, it took slightly longer then we hoped at the first department we went to, staff were very helpful and knowledgeable. The two midwives who helped my wife through the stage of giving birth went really wonderful, one was a student and the other was highly experienced we couldn't thank them enough, we did leave a large box of chocolates for them hope they received them. it was a wonderful experience especially having the right support and information was very crucial lovely support every step of the way.

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Responses

Response from Good Hope Hospital 6 years ago
Good Hope Hospital
Submitted on 05/05/2017 at 11:42
Published on nhs.uk at 11:31


Dear Anonymous,

Thank you for taking the time to post your comments regarding you and your wife's experience at Good Hope Hospital and may I congratulate you both on the birth of your baby.

It is lovely to read such positive comments and I am very pleased that you and you wife had such a good patient experience.

I shall forward your posting to the Senior Midwifery team and ask that it is shared with the staff, as I am sure they will be delighted to read your comments

Best wishes

Jenny Langham

Patient Services Officer

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