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"My mum"

About: Samuel Johnson Community Hospital

My mum was sent to the Anna Ward after Burton helped her recover from a stroke which left her right side affected. She got hopelessly little rehab for her stroke. I don't think the nurses at Samuel Johnson's had checked her notes either as when a tablet fell out of the right side of her mouth a nurse accused poor mum of spitting it out on purpose! She was also left forgotten in the toilet for half an hour as she couldn't pull the chord with her right hand. Mum suffers from COPD so when she came down with a nasty chest infection they should have put her on antibiotics immediately. Five days later mum was really coughing, with rattling, struggling breathing. The effects of her stroke seemed worse and blood appeared under the skin on the left side of her nose and a bit in her eye. The consultant said she had scratched herself but there was no broken skin. The nurses told mum she couldn't breathe because she was panicking (I heard them tell another poor patient the same). I spent a terrible day trying to convince them that my mum was in a serious condition and she seemed not very responsive and talking and moaning deliriously but nurses said mum was dreaming. In the evening they finally took her blood pressure and then the consultant was called to check my mum's breathing then they called 999 and the angels from Burton came to the rescue. Even with a five hour wait with the ambulance crew the oxygen they gave her made such a difference in a side room at A&E a

Doctor diagnosed pneumonia and immediately had her on IV antibiotics. Four days later mum was making a great recovery from Double Pneumonia was breathing normally no cough and ready to be retransferred to Lichfield hopefully not to the same staff but she has the same consultant, and both mum and I have picked up a flu. I am struggling to breathe and my lungs are rattling away and my poor mum must be twice as bad with COPD. My doctor gave me antibiotics they've given my mum cough medicine. Tomorrow I need to go in and kick up a stink to try to save my mum again.

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Responses

Response from Samuel Johnson Community Hospital 7 years ago
Samuel Johnson Community Hospital
Submitted on 21/03/2017 at 10:19
Published on nhs.uk on 22/03/2017 at 02:37


Dear Reviewer

Thank you for getting in touch and alerting us to these issues relating to your mother’s care at Samuel Johnson Community Hospital and that you are unhappy with the level of care provided on the ward.

We would be happy to facilitate a meeting with the Ward Manger or Matron to discuss these concerns with you directly, when your next visit your mother. If you would like to arrange this, then please contact the Patient Advice and Liaison Service (PALS) directly on 01283 593110, our service is available Monday to Friday 09:00 – 16:30.

Kind regards

PALS team.

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