What I liked
The nursing staff on
the ward were
excellent and the
consultant and
anaesthetist were
very thorough and
kept me informed
regarding any
complications during
my procedure.
What could be improved
The reception staff
were very
unwelcoming,
unhelpful and
unnecessarily rude.
Also some of the
other nursing staff
around the hospital
seemed
unbelievably self
absorbed, one
women (in a nurses
uniform) even
stopped to drink her
glass of water in
front of the only
water cooler
blocking access to it
so my mother, who
was in pyjamas so
very obviously a
patient, from being
able to get a drink.
Also the sandwich
my mother was
given was very dry
and had egg shell
in. This was
particularly bad as
the procedure she
had had causes a
dry throat and
mouth. Also the
sandwich i brought
out of the visitors
machine was 3
DAYS OUT OF DATE!
And mouldy.
"The nursing staff on
the ward ..."
About: Spire Harpenden Hospital Spire Harpenden Hospital Harpenden AL5 4BP
Posted via nhs.uk
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