"Poor care"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Accident and emergency Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Accident and emergency Nottingham NG7 2UH

Posted via nhs.uk 7 years ago

Poor care of elderly
Mum left on trolley for nine hours - starving and dehydrated
Nurse cold and uncaring attitude

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Nottingham University Hospitals NHS Trust

Submitted on 14/03/2017 at 09:04

Published on Care Opinion at 12:21

Dear Janie. I am sorry to hear that your mum has experienced unacceptably long waits in our Emergency department. I’m particularly concerned to read your concerns regarding standards of care and staff attitudes. I’d welcome the chance to discuss this with you directly so I can learn more about your mum’s experience and address the issues you raise. If you’d like to, you can email me on beverley.brady@nuh.nhs.uk or call 0115 9249924 ext. 70398 to speak to the nurse in charge.
Best wishes,
Bev Brady.
Lead Nurse, Emergency Department.

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