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ABSOLUTE JOKE

Story from nhs.uk

"ABSOLUTE JOKE"

About: Queen's Hospital (Romford)

Basically, I took in my 2 year old. She has a virus of some sort, so full works, vlocked sinuses, swollen glands, rash head to toe etc ... just to get told after hours and hours waiting that they can not prescribe her anything and to take her to her gp. What is the point of a hospital if it can not prescribe neccessary medication?!

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital

Submitted on 05/05/2017 at 16:56
Published on nhs.uk at 16:32

Thank you for taking the time to make us aware of your experience, I was very sorry to read the concerns that you have raised. If you would like to discuss your concerns further you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can to try to answer any questions and resolve your concerns. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Kathryn Halford

Chief Nurse

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