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An efficient and considerate department

Story from nhs.uk

"An efficient and considerate department"

About: Salford Royal / Neurology

I was referred to Neurology following persistent problems with migraines. I was given an appointment with one of the specialists who performed a full neurological examination to rule out any other cause of my migraines. I was very satisfied with the level of care provided and found the specialist to be very kind and considerate when taking my medical history into account. I was however left somewhat disappointed that no suitable long-term treatment could be found to relieve me of my migraines.

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Responses

Response from Salford Royal 7 years ago
Salford Royal

Submitted on 21/03/2017 at 11:03
Published on nhs.uk on 22/03/2017 at 02:36

Thank you so much for taking the time to tell us about the good service that you have received. You are indeed right, a pleasant manner, and being put at your ease is what the caring profession and our NHS is all about.

Can I ask that you contact our Patient Advice and Liaison Service (PALS), on 0161 206 2003 or email them directly on pals@srft.nhs.uk with further details of your appointment, so we can look into the further to give you some answers about your continued care.

Many thanks

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