"On arrival at the hospital I was ..."

About: Bmi - The Droitwich Spa Hospital

What I liked

On arrival at the hospital I was welcomed and shown to my room, which was large, bright and very clean. I was made to feel at ease immediately.

The theatre staff were wonderful - very friendly.

My consultant was extremely helpful and very caring.

Nursing staff were caring and patient even though they were obviously very busy.

Overall, my stay was a pleasant one, albeit having had an operation!

What could be improved

There was nothing that could have been improved.

Story from NHS Choices

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Response from Bmi - The Droitwich Spa Hospital

Thank you for taking the time to give us your feedback, we will pass on your kind comments to the team. BMI Healthcare wants to make a stressful time as relaxing as possible, we aim to provide a calm and comfortable environment where you can focus on getting better. We always endeavour to improve wherever we can, and ensure BMI Healthcare remains a leader in patient care and outcomes.

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