"My husband's back operation"

About: Queen's Hospital (Romford)

(as a relative),

My husband had a back operation in Queen's Hospital this week.

The care of the staff was exemplary and I can only praise the attention he received.

However, he was discharged at 3. 00 p. m. and we had to wait until 8. 15 p. m. for the drugs he needed to take with him to be brought to the ward from the Pharmacy.

This is apparently not unusual. I think something needs to be done to improve the efficiency of the discharge system so that beds can be freed up more quickly and patients who have had operations are not kept waiting around unnecessarily.

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