"brought in as emergency to A+E(my ..."

About: St Mary's Hospital (London)

What could be improved

brought in as emergency to A+E(my partner) and had a long wait. The back entrance he was brought in by paramedics was dirty, nurses were abrupt and were obviously tired and fed up and my partner was very distraught. I went to the toilet which was disgusting piled high with dirty paper towel and a broken toilet seat on the floor. This was literally yards from where doctors and nurses were working. Could they not get a cleaner to do something. Ok they have a busy job to do but the smell emanating from those toilets surely would put more patients at risk from infections. MRSA must be high in this hospital. In the reception area just a little further down there was a cleaner hoovering a spotless and empty reception. doesn't make sense. Will avoid this hospital at all costs.

Story from NHS Choices

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