"excellent clinical care, but poor accommodation"

I recently underwent a hip replacement op at this hospital. I could not fault the clinical care received from Consultant , nursing staff and physio team, but oh dear, the accommodation was poor. A dark very dingy room well overdue for refurbishment. A television that did not work, a tiny cupboard for clothing containing 2 hangers and a small

shelf, hardly room for a small travelling case.. The bathroom was cleaned every day but whilst I was there... 3 days.. although the bin was emptied, no one swept or mopped the room. I also thought the food was not particularly good, and always arrived lukewarm altogether very disappointing. I would not return here for in patient care.