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"Kind staff"

About: University Hospitals Sussex NHS Foundation Trust

I visited A&E this morning in a lot of pain with a suspected broken rib. All the staff; the receptionist, triage nurse and the paramedic were extremely kind, caring and professional.

They really listened to how I felt and were very thorough with their examinations which made the whole process a lot less stressful. I was also seen really quickly.

Really impressed with the fantastic service. Thank you.

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Responses

Response from University Hospitals Sussex NHS Foundation Trust 7 years ago
University Hospitals Sussex NHS Foundation Trust
Submitted on 14/03/2017 at 09:13
Published on nhs.uk on 15/03/2017 at 02:40


Thank you for your post from which we were sorry to learn that you had an injury but it was lovely to read about your experience.

Our A&E has been under extraordinary pressure for some time now and so we will share your message with the staff who will be delighted.

We hope you are making a good recovery and thank you once again for taking the time to post onto this site, we really do appreciate it.

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