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Care Opinion

So Friendly and Welcoming

Story from nhs.uk

"So Friendly and Welcoming"

About: Queen Alexandra Hospital

I have been attending this sleep clinic for approx. 7 years and cannot praise the staff enough. All are extremely friendly.

When I have needed something changed urgently they have always arranged if for the same day.

The Nurse/Consultant I have been seeing all this time has now moved further a field so has left, but the fact that they told me the last time I saw them was really lovely.

They didn't have to tell me but they did and whilst I was so sorry to hear they were leaving, I recognised how pleased they were to be moving away to a slower pace of life and really looking forward to it, this also gave me the chance to thank them before they went.

Whilst having to use a CPAP machine is not wonderful because of the care I have received from this department it makes it that much easier.

Thank you

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 7 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust

Submitted on 02/03/2017 at 11:20
Published on Care Opinion at 11:34

Thank you for taking the time to leave us your valued feedback. I will be sure to share your comments with the staff in the Sleep Clinic and I am sure they will be delighted to receive them.

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