This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Dreadful experience"

About: Barnsley Hospital / Trauma and orthopaedics

I attended an outpatient clinic with a patient. She felt the need of some support.

The nursing staff were lovely. Caring, considerate and professional.

The consultant's behaviour fell far short of that which might be expected. I was left with the distinct impression that the residents of Barnsley had to take what they were given and be grateful for it.

It was clear that the nursing staff were used to the behaviour of the consultant but what I found depressing was that they had a young doctor in with them who seemingly was being trained.

Had I been the patient I would not have put up with the bullying behaviour but felt constrained by the fact that my friend was still being treated. I was very shocked by what I witnessed and felt by not challenging the consultant I was complicit.

I suspect what I witnessed was not an unusual occurrence. I have waited to post this review as I usually would not take such a step but after due consideration I felt duty bound to express my disappointment for those who have no choice but to attend upon this unit.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barnsley Hospital 7 years ago
Barnsley Hospital
Submitted on 27/02/2017 at 11:41
Published on nhs.uk on 28/02/2017 at 02:35


Hello

Thank you for taking the time to leave feedback about yours and a patients recent experience at Barnsley Hospital. We are sorry for your negative experience. Please contact our Patient Advice and Complaints Team on 01226432330 or email barnsleypals@nhs.net and a member of the team will look into this for you.

Kind regards

Barnsley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k