"Lack of communication"

About: Queen Elizabeth Hospital / Trauma and orthopaedics Queen Elizabeth Hospital Trauma and orthopaedics NE9 6SX

Posted via nhs.uk 7 years ago

The Consultant and nursing staff etc are first class, no complaints about them but the secretarial back up to my consultant is virtually non existent bordering on contemptuous. Very disappointed.

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Queen Elizabeth Hospital

Submitted on 20/03/2017 at 14:30

Published on nhs.uk on 21/03/2017 at 02:38

Many thanks for taking the time to share your positive comments about the consultants and nursing staff at the hospital. However, we're sorry that part of your experience fell short of what we aim to provide.
If you would like this to be looked into further you can contact our PALS (Patient Advice and Liaison Service) on 0800 953 0667.

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Lack of communication

"Lack of communication"

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