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Recent stay in hospital

Story from nhs.uk

"Recent stay in hospital"

About: Royal Blackburn Hospital / Cardiology

I was sent upto the ambulatory care. I did spend 6.5hours there but was seen throughly and with great care. Could not believe that fresh sandwiches,biscuits and drinks readily available. Once there I was transferred to B18 throughout my stay I was completely satisfied with the whole aspect of the stay. Well Done Blackburn Royal Hospital. People are so easy to criticise instead of embracing the great points of the hospital

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Responses

Response from Royal Blackburn Hospital 7 years ago
Royal Blackburn Hospital

Submitted on 27/02/2017 at 09:58
Published on nhs.uk on 28/02/2017 at 02:35

Thank you so much for your feedback regarding your visit to ambulatory care and ward B18 at Royal Blackburn Teaching Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the visit.

I will ensure your comments are passed onto the team who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about the care provided then we would really value this so that we can try to make it like this for every patient visiting our hospitals and services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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