Okay I go to this hospital regularly for check ups.
Recently had a rash and was referred to their dermatology unit.
What a nightmare experience.
Worst I have had with any hospital.
First I emailed to inquire that the appointment time that was set was due to take place when I was out of the country – to which I received a standard message saying that as I had changed my appointment twice – I was now to go to my GP for a referral (when I had not).
So I went to my GP – told them what had happened and they prescribed meds.
Then a dermatologist writes me a letter telling me off for not attending the set appointment and requesting I make another one to follow up.
So I did.
Went along, and the service was terrible.
Staff didn’t acknowledge me, you check in on a computer downstairs, and when I saw the consultant I was told to use a shampoo and to seek a tablet from my GP if the shampoo didn’t clear it up.
Suffice to say shampoo did nothing – and the meds they prescribed would interact with the other medications I am on.
I think this is very dangerous and advise anyone going to dermatology to seek a second opinion.
I had a list of my meds and at no point was anything said about contraindications about them.
Most worrying.
Secondly I had to organise a diabetes appointment.
Well that’s the funniest as the next available time they had was in May (its February at this moment in time).
If I wasn’t attending the hospital for a different department I’d doubt I would return and would look elsewhere!
"Bad - would not recomment at all - dangerous"
About: St Mary's Hospital (HQ) / Dermatology St Mary's Hospital (HQ) Dermatology W2 1NY
Posted via nhs.uk
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