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Care Opinion

Don't feel I am receiving help

Posted By Head35

"Don't feel I am receiving help"

About: Inclusion Recovery Hampshire

(as the patient),

I would like to feed back about the help I dont feel I receive. I dont come in all the time for help one worker doesnt seem to want to support me.  I dont know why.  Im additced to Benzo's and needed help. I was told by my drugs worker that I will be scripted up for rapid detox for Benzos. I came in and was told and the worker said I wont get one when I am on the streets so cos Im homeless I cant get help, how is that fair when I know 3 others that are homeless and they are on Benzos Detox for spice which you dont need anything to come off it. So I want this sorted cos I cant keep paying for them cos to do that I have to do crime so please help me thanks

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Responses

Response from Jane Wilcock, County Manager, Midlands Partnership University NHS Foundation Trust 7 years ago
Jane Wilcock
County Manager,
Midlands Partnership University NHS Foundation Trust

Submitted on 23/02/2017 at 14:02
Published on Care Opinion at 14:04

Thank you for raising your concerns to the service. I’m sorry you feel that the service is not supporting you, as you would wish.

Just to explain a little about how we try to support people. Essentially our treatment service is not just about medication, although it can be an important part of getting into recovery. We endeavour to work with clients towards detox and community reductions by one to ones with staff and our full workshop programme.

So importantly we have a number of treatment options, which sometimes includes detoxes or community reductions from drugs someone is taking. However what we try to do in the first instance, is to identify why drugs are being taken in the first place and how we work with client's motivation to change. Sometimes clients use drugs because they are emotionally upset by being homeless or other difficult circumstances. So we try to address those problems to give clients the best chance of stopping using before we commence reductions/detox.

If we offer a detox without trying to resolve the other problems, clients often continue to struggle with stopping/reducing their drug use.

I’m glad you are coming into the service and I hope the above information helps to explain the way we work. Please do discuss this with the staff you are in touch with.

Best wishes

Jane

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