"Lovely nurses, efficient treatment, much too..."

Further to my previous review of this morning, feel I must add that the service we received from the nurses when we finally got to them was really great! Very kind, caring, efficient and well-explained - we know what to expect and where to go from here and feel fully informed.

However, the lack of communication and co-ordination at front of house has meant that we have wasted a total of >5 hours in the waiting room over the last 48 hours, which was not at all necessary and really lets the whole service down.