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Ward 20 Elderly Care

Story from nhs.uk

"Ward 20 Elderly Care"

About: South Tyneside District Hospital / Older people's healthcare

Don't allow any of your elderly relatives to be admitted to this Ward. Terrible on every level.

Terrible Staff and terrible Doctors who refuse to listen to patients and relatives very real concerns.

Patients kicked out before they are even well enough to leave..... Why isn't the CQC doing anything?

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Responses

Response from South Tyneside District Hospital 7 years ago
South Tyneside District Hospital

Submitted on 28/04/2017 at 17:01
Published on nhs.uk at 16:32

Thank you for providing feedback in relation to your recent experience with South Tyneside NHS Foundation Trust.

We are sorry to learn that you are unhappy with the service which we provide and we would welcome the opportunity to discuss your concerns further.

If you would like to contact our Customer Services Department on 0191 404 1072 or e-mail customer.services@stft.nhs.uk, a member of the team will take the necessary details and ensure that these are passed on for further investigation.

The Trust is grateful for all feedback, positive or negative, as it helps us gain an understanding of what is important to our patients.

We would like to take this opportunity to thank you for leaving your comments on NHS Choices.

Customer Services Department

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