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"Unnecessary neglect"

About: Tameside General Hospital / Older people's healthcare

My Dad was sent into hospital from his care home he was assessed in casualty and my sister was told he could go home if he had transport. alas she didn't so she was told he would be kept in overnight. Dr in casualty said they didn't like admitting people with dementia wich my Dad has. However in the morning even though he'd been told he could go home the night before another Dr came round and decided they would keep him in to do a scan however we wasn't told the scanner was broken so he was kept in in the end for 11 days.

I wasn't able to get into see my Dad due to ill health and had to keep ringing up. But I wasn't told anything in fact I was told if I wanted to know more I would have to make an appointment myself to see Dads Dr to find out what was going on and what they had found wrong with him to delay his stay even though I explained to them I could not get in to see him.. He was finally sent back to his Care home 11 days later after being dehydrated whilst in there he had a catheter put in halfway through his stay and he had a drip in because I was told he needed a boost that's all. He might have needed the boost as they called it because they didn't monitor his fluid intake. But why the catheter. However when he came home he had to have his Go out because he had an infection with the catheter.

In the meantime I have visited him in the care home and h my God he is a poorly frail old man now after nearly 2 weeks in there. He can hardly walk he has gone very twitchy and withdrawn into himself. It is upsetting seeing him like this now even though he has dementia he was quite a jolly man before he went in there. The ambulance crew put on his report about him being so jolly. 2 weeks being back so far he has not improved any I think he has been traumatised. Unfortunately he has received another appointment for an angiogram I hope he dosnt have to stay in its supposed to be done in outpatients but when they see the state of him now they might try to admit him.I am absolutely dreading it. I don't think he would survive another time in Tameside Hospital again the way he is now it is so upsetting seeing him in this tragic state.

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Responses

Response from Tameside and Glossop Integrated Care NHS Foundation Trust 7 years ago
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 13/02/2017 at 12:03
Published on Care Opinion at 12:26


I am the Director of Quality and Governance at the Trust and I am very sorry you have had cause to post these concerns regarding your father’s recent experience at the hospital.

I do not believe that your concerns have been raised with the PALS & Complaints Team. Please could you contact us via the PALS & Complaints Team on 0161 922 4466 as I would like you to speak with a member of the team. I will then ensure that a full investigation is put in place.

It is very disappointing to read your comments and of your concerns regarding your father’s deterioration. We take patient concerns very seriously and we can only improve if we know what is going wrong from a patient’s perspective.

Once again, please do contact us to provide yours and your father’s details so we can investigate for you rather than remaining anonymous.

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