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Rude staff, no Dr's, middle of nowhere.

Story from nhs.uk

"Rude staff, no Dr's, middle of nowhere."

About: James Paget University Hospital / Neurology

The neurology dept is a joke, they seem to think they are doing you a favour.

No Dr's, no communication, know all & rude staff.

What a place to put a hospital, no wonder you can't get staff, they would have to camp on site.

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Responses

Response from James Paget University Hospital 7 years ago
James Paget University Hospital

Submitted on 14/02/2017 at 09:34
Published on nhs.uk on 15/02/2017 at 02:36

I am so sorry to hear that your recent experiences of the neurology department were not positive.

We would really like to understand your feedback in more detail so that we can establish what went wrong for you on this occasion.

If you would like to contact our Patient Advice and Liaison Services Team on 01493 453240; they will be more than happy to support with this.

Meantime, I will share your comments with the neurology department staff and the senior management teams.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

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