This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Prostate surgery"

About: Sunderland Royal Hospital / General surgery

I was admitted to Sunderland hospital on 2nd February 2017 for surgery on my prostate. After a short wait at entrance 9 I was transferred to the surgical unit and seen by nurses and an anaesthetist prior to my procedure. My consultant also interviewed me and requested my signature to continue with the operation after explaining the possible problems. Everything was very slick and professional and I felt complete confidence throughout. I had my operation and was moved to Ward 44 to recover overnight. The nursing staff were caring and supportive explaining everything as they went about their work. I couldn't be more grateful to them for their help through a difficult time. My only regret is that the discharge procedure was so quick that I had no time to thank them before being whisked away. However I understand that they are very busy and having patients interrupting is not helpful. Keep up the good work.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital
Submitted on 07/02/2017 at 13:28
Published on nhs.uk on 08/02/2017 at 01:35


Geoff, thank you for taking the time to review our services. We are delighted you feel you received a slick and professional service before, during and after your surgery. Helping our patients be at ease as much as possible is very important to our staff, and we are happy they were able to support you as they did. Regards your regret - I have shared your review with our manager for Urology who will make sure it reaches the staff who cared for you. I can assure you they will get to read your thanks, and that it will mean a great deal to them.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k