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Thank you all

Posted By grateful gran

"Thank you all"

About: Golden Jubilee National Hospital University Hospital Wishaw / General Medicine (Wards 5 & 8) University Hospital Wishaw / X-rays and Scans

(as the patient),

Attended wishaw general for the past 2 years staff always informative attentive and helpful from reception b, to consultants. from blood tests x-ray CT scans.

Pre. op. information answered all? ? ? .

Had operation at golden jubilee again care, attention, and aftercare excellent can't thank staff enough.

All NHS staff do wonderful work sometimes in the most difficult circumstances.

I've seen first hand the way people behave towards nurses the constant moaning if their appointment is running late the (Get me brigade ) you know who I mean nurses.

We don't here enough about the ones who go above and beyond the extra care and attention they give willingly. THANK YOU ALL

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Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 24/01/2017 at 09:34
Published on Care Opinion at 13:14

Dear grateful gran

Thank you very much for getting in touch and for your comments in relation to the care you received whilst attending Wishaw General Hospital. I indeed hope that you are recovering well from your operation and that your health continues to improve.

Your positive comments are very welcome and I will ensure they are fed back to the staff who work so hard in ensuring the care we deliver to patients is of a high standard. I have no doubt they will be delighted for the feedback.

Thank you once again and best wishes

Regards

Faith

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Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital 7 years ago
Christine McGuinness
Communications Manager,
Golden Jubilee National Hospital

Submitted on 30/01/2017 at 12:09
Published on Care Opinion at 12:12

Dear Grateful Gran

Thank you for taking the time to use Patient Opinion to tell us about your recent experience at the Golden Jubilee National Hospital.

We think our staff do a great job, but it is always great to hear that patients do too.

Nobody likes coming into hospital, but we are delighted to hear that you had such a positive experience.

Best wishes from all of us here at the Golden Jubilee.

Kind regards,

Christine

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