"Some patients will just not bother to call back"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by manatee926 (as ),
I am a carer for my husband and we have received details from the Devon Access and Referral team (DART) on how we make an appointment for my husband to see a consultant.
There is just too much information to read and to process. I am 73 years old and i am fully able to understand all the information. But why so much paperwork? What a waste of time and money.
Why do we need a list of so many numbers, and then they are always engaged. I called twice and on both occaisions had to be kept on hold for 5 minutes so I gave up.
When i did eventually get through, I was told that there were no appointments in August and to call back again. This is a terrible service. Some patients will just not bother to call back.
i want a date when my husband will be able to see a consultant. Is that too much to ask>