"They never judge, they always listen"

About: City Health Care Partnership CIC / Sexual health Conifer House

(as the patient),

I am an HIV+ man who uses the GUM clinic at Conifer House in Hull. I never get the chance to say how grateful I am for all the work they have done for me over many years, the care they have taken and the patience they have shown.

Today was only one example of them sorting out my mess: I'd forgotten to order my meds, I rang them in the morning, it was sorted that evening. On more occasions than I can remember, I've needed an appointment and they've arranged it, often at incredibly short notice.

They never judge, they always listen and they do whatever they can to help.


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Response from City Health Care Partnership CIC

Firstly, we would like to thank you for taking the time to post such a complimentary opinion. Our staff work hard to offer a professional service which meets the needs of all our individual users and it is nice when this is recognised.

We strive to continually improve our services and believe all feedback we receive is valuable in helping us to do so.

Your opinion has been passed on to all staff members who will be pleased to read such lovely comments.

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