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Thank you to everyone who helped me last week

Story from nhs.uk

"Thank you to everyone who helped me last week"

About: Royal Brompton Hospital

I was admitted on Monday, January 9, 2017 for a lung cancer operation the next day. I woke up in HDU in a very confused state following the procedure, but was well cared for and tended by the nurses who were professional, gentle and had the sense of humour needed to make me smile through the discomfort. I was transferred to the Princess Alex Ward where the gentle cajoling of the nurses and physios convinced me that walking the corridors wasn't a death-defying exercise. Frequent visits to x-ray on the 3rd floor were always handled with gentleness and issues of pain management taken seriously by all staff. The perilous state of the NHS was background news throughout my stay, but I can only commend the lead surgeon in charge of my care who has brought this amazing group of people together. The NHS does work if its resources are put in the correct hands. Thank you.

Lesley

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Responses

Response from Royal Brompton Hospital 7 years ago
Royal Brompton Hospital

Submitted on 03/04/2017 at 11:55
Published on nhs.uk at 11:32

Response:

Hi Lesley,

Thank you for your extremely kind words. We believe everyone should receive the best possible care when they are in hospital. We have some of the country’s leading thoracic surgeons and highly-specialist nurses, providing patients with the most sophisticated treatments. We also know how important it is that patients are cared for with dignity and respect at all times, and so are very glad to hear this was your experience. The surgical team and the nursing staff working on our high dependency unit will be pleased to know their approach made a real difference. Thank you again, and best wishes for the future.

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