"No worries about my gall stone operation"

About: Rotherham Hospital Rotherham PCT

(as the patient),

I went to my doctors in Rotherham with a stomach complaint. The doctor said he thought I had gall stones. He made me an appointment at Rotherham District General Hospital to have it checked out, they confirmed his diagnosis.

A week later, I went to see the doctor at the hospital to discuss the operation and then a week later, I went for my pre-op.

I was phoned yesterday with a date and time for my operation next Friday. I can't believe how quick the whole process has been, I'm really impressed. It can't be more than 5 weeks since I saw my doctor and I am due to have my op at the end of the week. I can't fault that at all.

The only think I'm worried about is catching MRSA. Unfortunately my daughter had it when she was in hospital and it sometimes felt like she was treated like a leper.

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Responses

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group

Thanks for telling us about your experiences; its good to know that the systems are working well, and that you are getting your treatment quickly. Be sure to let us know how it goes!

About your concerns regarding MRSA, this is what NHS Choices says about Rotherham Hospital

"MRSA blood infection rates for planned patients - The organisation running this hospital had 0.0 MRSA blood infections for every 10,000 bed days for people having a planned operation"

This shows that infection rates are low. You can check this type of information easily on NHS Choices.

You personally can also help to prevent infections by making sure that anyone touching you (staff and visitors) wash their hands or use the hand-gel available.

I will also check with my colleagues at the hospital, in case they would like to add anything further to this information.

You also told us you were concerned about your daughter's treatment. Its hard to address comments on behalf of someone else; you could suggest that she shares her story here, to raise any concerns she has about her experiences.

Thanks again, and best of luck with your op!

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Response from Rebecca Allinson, Associate Director, Corporate Relations, Rotherham Hospital

Thank you for your comments.

We are so pleased that you feel that the process of organising your operation has been well handled so far but really concerned at your daughter’s experience.

Although patients with MRSA infections need to be nursed with precautions to prevent transfer – often in a single room - we should make every effort to ensure that the patient feels as included and respected as others.

If you feel able to contact us via our Patient Services dept on 01709 304461 to let us know which ward this was on then we can follow this up more specifically. Please convey our apologies to your daughter who we hope is now fully recovered.

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