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We were treated with the highest level of care

Posted By LauraMP

"We were treated with the highest level of care"

About: County Community Hospital / Maternity care

(as the patient),

I arrived at Raigmore Maternity Unit in labour with my first baby. From the moment we entered the Labour Ward we were treated with the highest level of care for which my Husband and I are extremely grateful for.

Nothing was too much trouble, the staff and Midwives made us feel so relaxed throughout the whole experience. I had a long labour however under the care of Lynn, Krystel, Catherine and Mary, the whole experience was fantastic and one which I will never forget.

My Son arrived safely into the world. All of the other staff on the ward during the two days that followed were equally amazing!

The support from Sarah the Nursery Nurse during the first 24 hours of feeding was invaluable, when we left our little Baby Boy was feeding like a dream.

Sending a sincere and massive Thank you for everything!

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Responses

Response from Sarah Mcleod, Lead Midwife North and West, NHS Highland 7 years ago
Sarah Mcleod
Lead Midwife North and West,
NHS Highland

Submitted on 13/01/2017 at 15:50
Published on Care Opinion at 17:18

Dear LauraMP,

Thank you so much for this wonderful posting on Patient Opinion. We are all so delighted to hear that you found the care you recieved throughout your birth experience to be so positive. It is hugely uplifting to receive such complimentary feedback. I have forwarded on your posting to my Lead Midwife colleague in Raigmore Caron Cruickshank who will ensure that midwives and staff involved in your care see your comments.

We all strive so hard to provide the best care possible to our Mum's, Babies, Dad's and families throughout NHS Highland - to read a posting like yours is such a thrill and much appreciated.

On behalf of my Raigmore colleagues and I may I congratulate you and your husband on the birth of your little boy and wish you all the very best in the future.

Sincere thanks again,

Sarah McLeod, Lead Midwife, North & West Operational Unit (West), NHS Highland

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