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"Ex NHS Staff Member in a London Hospital makes..."

About: James Paget University Hospital / Accident and emergency

The whole atmosphere of my seven hours in this hospital, not forgetting the fine treatment by the ambulance staff, was perfect. The staff appeared to get on very well with each other, which is extremely important to recognise. Each member behaved in a straightforward fashion providing confidence in what they were doing to you. Maybe they were not overstretched during my stay, but their manner of keenness in enjoying what they were doing I am sure would help under pressure. On leaving it was a joy to give a passing thank you. Having moved up here from London in the last 11 months the experience bears out what I understand was contained in a report undertaken in the last few years - Excellent

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Responses

Response from James Paget University Hospital 7 years ago
James Paget University Hospital
Submitted on 25/01/2017 at 10:05
Published on nhs.uk on 26/01/2017 at 01:36


Dear Mr Wood

Thank you so much for taking the time to post your lovely feedback.

It is wonderful to hear about your positive experiences of care.

I have shared your comments with the teams involved, who will be pleased to learn that they had such a positive impact.

I do hope that you are feeling better.

Best Wishes

Amanda Hood

Head of Patient Experience and Engagement

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