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"Long wait for scan results"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as the patient),

Had a MRI scan end of September at Beatson Glasgow after refferal QE2 Glasgow.

(After waiting for five months to get appointment though )

As of today, over three months later and numerous direct call to Neurology, still no answer. Initial symptoms that prompted referral are getting worse and I can't go to surgery because I assume first thing doc will look for is results.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 16/01/2017 at 10:06
Published on Care Opinion at 10:36


Dear Maxy boy

Thank you for taking the time to post on Patient Opinion. I am sorry to read about what you have been experiencing waiting on your MRI results. I would like for us to be able to look into this a bit more for you. Would you be able to email me at Lisa.Ramsay@ggc.scot.nhs.uk with some of your personal details.

Best wishes
Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Maxy boy (the patient)

Thank you Lisa for the response.

Went to GP last week who logged into hospital directly to source results.

Thankfully given the all clear and sods law written results arrived next day.

Uncertainty over thankfully.

Regards.

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