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"A master class"

About: Frimley Park Hospital / Urology Royal Surrey County Hospital / General surgery

(as the patient),

I had a prostatectomy at The Royal Surrey County Hospital Guildford. The operation was successful and without any complications and included the removal of lymph nodes.

I was discharged the following day in the afternoon.

This was the second part of the treatment instigated by the Urology Consultant Team at Frimley Park Hospital and, in my opinion a master class in the processes, scheduling, logistics in ensuring that everyone involved was available as well as all the facilities needed for a successful outcome.

I am mindful of the skills of the Urology Team at Guildford which incorporated the Anesthetists and post operative care. I was particularly appreciative of being assigned a Prostatectomy Clinical Nurse Specialist who was my go between the Consultants and post operation teams. Very valuable and comforting when I contacted her with some questions and requesting advice. The finishing touches to my excellent treatment and experience.

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Responses

Response from Royal Surrey County Hospital 7 years ago
Royal Surrey County Hospital
Submitted on 10/01/2017 at 16:19
Published on nhs.uk on 12/01/2017 at 01:30


Thank you for taking the time to leave your feedback regarding your recent stay at Royal Surrey County Hospital.

I will pass your comments onto my colleagues in urology, who I know will be delighted to receive your kind words.

Receiving such an appreciative message always means a lot to our staff, who all work incredibly hard.

Once again, thank you for your feedback.

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Response from Frimley Park Hospital 5 years ago
Frimley Park Hospital
Submitted on 12/07/2018 at 10:25
Published on nhs.uk at 12:06


Thank you for taking the time to leave your feedback. The team will be delighted to read your comments

Kind regards

Harpreet Rall

Patient Experience Insight & Improvement Officer

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