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"I was treated with love, care and kindness"

About: Royal Surrey County Hospital / Trauma and orthopaedics

(as the patient),

I fell at home and fractured my femur. I was taken to hospital and transferred to Bramshott Ward, operated on the next day. As an elderly patient, this was quite traumatic. From the doctors, nurses to all the team I was treated with love care and kindness. I want to thank you all for looking after me so well and I will never forget you. Bless you all.

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Responses

Response from Royal Surrey County Hospital 7 years ago
Royal Surrey County Hospital
Submitted on 06/01/2017 at 15:01
Published on nhs.uk on 07/01/2017 at 01:31


Thank you for taking the time to share your experience. Coming into hospital can be incredibly daunting, so I am delighted that the staff you encountered were able to put you at ease. Here at Royal Surrey we always strive to put the patient at the centre of our care and I am delighted to read that you were treated with love and kindness. Please be assured your message will be shared with the team on Bramshott Ward. Once again, thank you for your feedback.

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