"Awful service, never again."

About: Spire Liverpool Hospital Spire Liverpool Hospital Liverpool L18 1HQ

Posted via nhs.uk 7 years ago

Overall, the people were nice, However, constant delays, results not available when appointments are due. It has been nothing short of a nightmare. The NHS is the far superior service and I encourage all others to stay away. Its a complete waste of time and money.

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Spire Liverpool Hospital

Submitted on 23/01/2017 at 12:19

Published on nhs.uk on 24/01/2017 at 01:36

We are very sorry to hear that you feel you have not received the high standard of service we always aim to deliver. As a team we work hard to ensure that all patients have a highly focused course of treatment that is tailored to suit the patient's individual needs.
We have a thorough process for considering any complaint we receive and look upon it as an opportunity to identify how we might improve our service. Listening to and acting on feedback is important to us, therefore if you would like to discuss your experience further please do not hesitate to contact me on telephone 0151 733 7123.
I hope to hear from you soon.
Karen Peters
Complains Co-ordinator

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Awful service, never again.

"Awful service, never again."

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